Prescription care
for how hormones change your skin

As hormones shift in midlife, the effects ripple through the whole body. Evidence-based care can help
Woman looking after her skin health in midlife

Prescription care
for how hormones change your skin

As hormones shift in midlife, the effects ripple through the whole body. Evidence-based care can help.
Woman looking after her skin health in midlife
Estriol Face Cream

E3 Face Cream

Prescription only

$190 nett / 60-day supply (1 pump dispenser, 45g)

Estriol, a bio-identical oestrogen, activates oestrogen receptors in the skin. This supports collagen, elasticity and hydration in the skin as oestrogen levels decline in perimenopause.
Key active: Estriol 0.3%
Tretinoin Face Cream

ATRA Face Cream

Prescription only

$52 nett / 60-day supply (1 pump dispenser, 15g)

Tretinoin helps increase skin cell turnover and supports collagen production. Over time, this can improve fine lines, texture, firmness and pigmentation.
Key active: Tretinoin 0.025%
Tranexamic Acid Face Serum

TXA Face Serum

Prescription only

$146 nett / 60-day supply (2 bottles, 30ml each)

Tranexamic Acid helps calm pigmentation pathways, reducing melasma and stubborn pigmentation that can become more noticeable during perimenopause.
Key active: Tranexamic Acid 5%

How it works

Book your video consult
Book your consult ($41.40 nett) and select the prescription treatments you're interested in. You won’t be charged for the treatments until your doctor approves them.
See a doctor
Meet your doctor online to discuss your skin and get your treatments approved.  Your prescription is valid for 12 months.
Get your products
Once approved, your card is charged and your treatments arrive within 3 working days. Refills are prepared and dispatched automatically every 60 days. Pause or cancel anytime.
When you’re charged
At booking Consultation only
After doctor approval Products (60-day supply)
Every 60 days Next refill
We’ll email you before every refill. Your prescripton covers refills for 12 months. Pause, skip or cancel anytime.

Frequently Asked Questions

Medically reviewed by
Dr. Jody Paige Goh, MBBS,
Chief Medical Officer
Last reviewed 11 August 2026

Why do I need a prescription?

Unlike over-the-counter skincare, our formulas use medical-grade, clinically proven active ingredients at therapeutic strengths. Because these are regulated medicines, a doctor must review your medical history to ensure they are safe and suitable for your skin.

Who is this suitable for?

Our treatments are designed primarily for women experiencing hormonal skin changes (such as sudden dryness, loss of elasticity, or stubborn pigmentation) that often come about with perimenopause and menopause.

Important safety note: These formulations are not suitable if you are pregnant, planning to conceive, or breastfeeding. If you have a history of hormone-sensitive cancers or blood clots, your doctor will discuss suitable alternatives during your consultation.

How long before I see real results?

Prescription actives work on a cellular level over time:
8–12 Weeks: Noticeable improvements in skin hydration, texture, and smoothness.
3–6 Months: Meaningful changes in firmness, elasticity, and pigment fading.

Can I keep using my current skincare? What changes should I make?

Yes. Our products are designed to integrate seamlessly into your existing routine alongside your gentle cleanser, daily moisturiser, and SPF. We only recommend pausing other strong retail retinols or exfoliating acids while your skin adjusts.

Daily sunscreen is strictly necessary. Prescription actives accelerate cell turnover, making skin far more sensitive to UV and visible light. Apply a broad-spectrum SPF 50 daily.

When am I charged?

At checkout: Consultation only
After approval: Products
Every 60 days: Next refill

We’ll email you before every refill. You can pause, skip, or cancel your subscription anytime (up to 2 working days before your next billing date).

Because prescriptions are valid for 12 months, you only need one consultation per year.      

Will I be charged for the products if the doctor decides I’m not suitable?

No. Your card is only authorised at checkout, not charged for products. If the doctor determines that prescription skincare is not safe or clinically appropriate for you, you will never be charged for the products. You only pay the one-time $41.40 consultation fee for the doctor’s medical time and assessment.

Will I be charged if I change my mind during the consultation and don't want the products?

No. If you discuss your routine with the doctor and decide not to proceed with the prescription, your product order is simply cancelled, and your card will not be charged for the bottles.

Can I return my products after they have been shipped out?

Under Singapore regulations, prescription medications and personalised skincare formulas cannot be returned or refunded once dispensed and dispatched. If your package arrives damaged, incorrect, or defective, contact us on WhatsApp with a photo within 48 hours for a replacement.

What if my skin reacts negatively to the treatment?

During the video consultation, your doctor will evaluate if you have any sensitivities or risks of irritation and let you know what to look out for. If you experience significant irritation, stop using the product and WhatsApp us right away so our medical team can review and adjust your treatment plan.

Medically reviewed by Dr. Jody Paige Goh, MBBS, Chief Medical Officer
Last reviewed 9 August 2026
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160 Robinson Road, #04-09 Singapore Business Federation Center, Singapore 068914
© 2026 Hey-Taylor Pte. Ltd. All rights reserved.

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