We do not accept any cancellations / refunds except in the following scenarios:
- The patient is medically unable to complete the service
- System errors resulting in duplicated orders or order errors
- Taylor is unable to provide the service purchased
- Any cancellation request must be made within 7 days from the date of purchase and at least 3 days prior to the appointment date.
- Except in special cases, there would be no cancellations / refunds as long as the service has started
- Please note that Taylor does not allow for any cancellations due to change of mind. We seek your understanding for this.
Taylor reserves the right to update this policy. Any changes will be reflected on our website or app.
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